Years ago, I managed documentation projects for a group within a major multinational corporation. All of our documents (and web content) were localized into Chinese, Portuguese, and Russian.
When you work for a company with enterprise tools, almost everyone has the exact same kind of computer with the same tools. It’s very comfy how everything works seamlessly together; and if this is your experience, you probably have no idea how challenging a calendar can be.
Whether for a blog or a small business, you usually need to include graphics in what you do. No matter how compelling your words are, that graphic helps you to get attention and set the tone.
I was recently contact by someone who wanted to modify an MS Word doc so that the outside margins in his student workbook were large enough for the students to take notes in. This is such a very simple thing to do that I thought I’d just treat this as a freebie and describe the process here.
Every morning, the first thing I do after I get dressed is put on my bluetooth headset. Rather then the Borgesque ear-dongle, I use a headset that goes around my neck, then only put the earbuds in when I get a call or want to listen to music (or white noise). I wear it all day, and […]
Part of being a professional is knowing when to move on and to do so in a professional way.
Taking a job, whether as an employee or as a contractor, is not the same thing as entering into a marriage. You are there to do your best work for your employer or client, but if […]
Event management has become a big part of what I do. One thing I stress is that every event needs a documented plan: it starts with strategy and then dives into the tactics. Not only does this give everyone a single “plan of record” to refer to as they work on the show, it helps you with planning […]
A few months ago I needed to quickly come up to speed on using the GoToWebinar platform for a client. Webinars are all the rage these days, so this was a nice bit of knowledge to get into place and I was happy for the opportunity. So, as I typically do, I am sharing […]
I spend most of my working day reading, writing, sending, and managing email — so the tool I use must be as efficient as possible. When I was on Windows, I was an Outlook power-user. I really came to hate Windows back then so switched over to Mac. I loved everything about my new Mac experience… except I […]
After 30 years on a PC I became a Mac person, and I will never look back. Interested in making the switch? I’ll draw on my own recent experience with the switch to hopefully make this easier for you. I’ve broken this process down into three main sections: Hardware, Operating System, Software; and then go into a few Annoyances.
Having all kinds of great information is only worthwhile if it is at your fingertips and is easy to retrieve. Evernote’s ubiquity, non-intrusive interface, and ease of use make it an excellent organization choice.
To work in DocBook, your first step is to set up the toolchain. For those new to technical communications, a toolchain is the set of programs, utilities, compilers, etc. that work together to provide you with what you need to get the job done. It’s a chain of tools — get it? I found the process much easier said than done, and so decided to carefully document each step along the journey.
Freelancer Tip #1: Even those with years of freelancing behind them can get in a deadline bind, and the more clients you juggle, the harder it gets. Missed deadlines are a fact of life: it is timely communication that can make missed deadlines okay (or at least not so bad).
Everyone knows that project slips are sometimes unavoidable and so the agencies plan for this, but major schedule delays cause a ripple effect of problems for the freelancers and other resources on your project.
Writing and publishing can be a very rewarding experience, but it takes a lot of work! I was recently asked for some information on how to get started in self-publishing. As I often do, I am posting my answer here.
We are a melting pot of lots of things including faiths and we are all free to express that. Just go into it knowing that not everybody in your audience will agree with your sentiment, and some folks will feel uncomfortable about it.
Quick Steps are yet another handy tool in Outlook to help you keep your mass of messages organized. Combined with PSTs, tagged searching, and the other Outlook features I’ve written about here, Quick Steps helps Outlook be a great hub for your email communications.
I have a spam problem. I get about 20-30 comments every week! The thing is, 99.8% of those comments are from bots or from people posting bogus comments.So I am closing it down. No more comments. But I want to hear from you!
Repurposing existing design work for another deliverable is a great way not only to make better use of your design budget, it helps you achieve a consistent look and feel across projects. But this means having to do some up-front planning and having to keep your projects organized. Keep your files clean as you work, or plan on time after the deliverable is sent off to clean up the files.
What are the common-sense rules to naming files? Does it really matter? Even though your computer allows you great flexibility in naming files, think ahead to how the file will be used. Take pity on the user that will have to type that name into a web browser, and be mindful of how the name will look once the escape codes are entered in place of spaces.
Want your clients to be happy with your PowerPoint templates? Give your client flexibility by inserting graphics as individual elements: Don’t merge all your graphics into a single graphic. Also, be sure not to call it a “template” until it really is a template.
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- Leave Localization to the Pros
- Make Your Calendars Play Nice Together
- Free Graphics Sources
- Mirrored Margins in MS Word
- A Tale of Three Headsets
- Time to Move On
- The Event Plan: a Tradeshow Primer
- GoToWebinar Basics
- Outlook for Mac: So Close!
- From Windows to Mac
- Evernote is Awesome
- Set Up a DocBook Toolchain
- Your Professional Resume
- Stock Photography Tips
- Tricking Your Customers is Disrespectful
- Deadline Management
- Manage To-dos With Basecamp
- The Brydge+ iPad Keyboard
- LinkedIn for Job Seekers
- Week Numbers in Outlook